Your privacy and security are our top priority. Our website is protected with anSSL certificate, ensuring all your data is encrypted and safe from third parties. We’re also verified byTrustedSite.comand proudly display our trust certificate. We never sell or share your personal information. Your credit card details are never stored, and any information collected is only used to process your order. If you join our mailing list, we may occasionally send you special offers or product updates. You can unsubscribe anytime using the link in our emails.

Updating your information is easy! Just log in to your account atHello My Kitty Login Page, go to“My Account”, and click“Account Details”to make changes.

To update your billing or shipping address, head to your account panel and navigate to the“Addresses”section. From there, you can edit and save your new address details.

Log in to your account and go to“Account Details”to reset your password easily.

Click on“Forgot password?”on the login page. We’ll send password recovery instructions directly to your registered email address.

VisitCreate Account, fill out the required information, and click“Register.”Your account will be created instantly, and you’ll receive a confirmation email.

At Hello My Kitty, we aim to deliver your order with care and efficiency. Once you place your order, please allow 4–7 business days for production before it is shipped. We select the best shipping method based on the size and weight of your items to ensure safe delivery. On average, shipping takes 15–21 days depending on your location, and tracking details will be provided within 3–5 days after dispatch. If you haven’t received your tracking number within 7 business days, please contact us at hellomykittyofficial@gmail.com or use our Live Chat Widget. You will not be charged for any items that are not shipped; back-ordered products will only be billed once they are sent out. Please note that delivery is to your doorstep only and does not include unpacking or assembly.

You can easily track your order through our Track Order page. Once your order has been processed and shipped, we will send you a tracking code via email. Simply enter this code on the tracking page to view the latest updates on your shipment. If you experience any issues or haven’t received your tracking code, feel free to reach out to us at hellomykittyofficial@gmail.com.

Yes! Most of our products are in stock and ready to ship. Just place your order and we’ll handle the rest. In the rare case that an item becomes unavailable after you order, we’ll contact you promptly with an update and offer you the best possible solution.

🎉 Great news –Shipping is completely FREE!No minimums, no hidden fees. Just place your order and let us handle the rest. All we ask is a little love in return. ❤️

Yes, you can! If you wish to cancel your order, please do so as soon as possible. If your order has already been processed, you’ll need to contact us and return the product. Reach out to us athellomykittyofficial@gmail.comor use ourLive Chat Widgetfor quick assistance.

If you’ve entered an incorrect address, don’t worry! Simply reply to your order confirmation email and confirm the correct details. You can also email us athellomykittyofficial@gmail.comor use the Live Chat Widget within24 hoursof placing your order. Please note, we won’t be able to make changes or issue refunds after the 24-hour window has passed.